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Return and Exchange Policy

In the event you are not satisfied with your purchase, we accept returns on most items in their original condition with receipt and tags still on within 30 days. Once your return is inspected and approved, your refund will be processed. 

Items we will not accept returns on: Toys, Beds, Dippers, kong cloud collar, no proof of purchase and any opened or damaged products. If a manufacturer does not offer any guarantees on their product we are happy to help reach out to the company to see if there is anything they can do for you with your proof of purchase. We do not accept returns on items that were special ordered that we do not typically stock in store. 

*Food and treats are the only exception to opened items- we will just need the bag and the receipt.

Come visit our pet supply store and self service dog wash in Woodland Park, CO specializing in quality food, treats, and supplies for cats and dogs.